I am missing certain functionalities in IBExpert
If you think you are using a registered IBExpert version, but are not able to use all the functionalities offered by IBExpert, please check the IBExpert version you are using (IBExpert menu: Help / About). You are most likely using the free IBExpert Personal Edition, which does have limited functionalities. Please always use your most up-to-date registered software version. If necessary, deinstall your free IBExpert Personal Edition, so that you no longer accidentally start it in the future.
If you do not subscribe to any IBExpert software, and would like to use some or all of the features that are not offered in the free IBExpert Personal Edition, you should consider purchasing a full IBExpert Developer Studio incl. 12 month software subscription. If you only use IBExpert occasionally (for example, for customer support), the IBExpert Day Edition may be suitable for your needs.
You can view all IBExpert software products and fees on our website: IBExpert products, services & prices.
You can purchase all IBExpert software and products online.
The new IBExpert website
We have created a new blog style starting page. This will be used for new information regarding our products and services. All webpages from our existing website are still there.
Did you know?
You can commission us to operate and maintain your dedicated IFS servers at our data center, or in a data center of your choice, or at your own premises
Read our White Paper: The Cloud and Firebird: The physical fundamentals of failure or why it works really well when you do it right! here: https://www.ibexpert.net/ibe/pmwiki.php?n=Doc.TheCloudAndFirebird
Contact Paddle.com
If you are having trouble placing your order, please first try again using a different browser, as this often solves any issues with regard to online payment.
Alternatively please refer to the following pages:
- https://help.paddle.com/hc/en-us/articles/115002266545-How-do-I-get-in-touch-with-Paddle-support
- https://ibexpert.net/x/i.x?paddle_support
If you still have no success, please contact us directly, and we'll try to solve the issue for you.
Contact PayPro Global
If you are having trouble placing your order, please first try again using a different browser, as this often solves any issues with regard to online payment.
Alternatively please contact them directly with any queries regarding your order, invoice, taxation etc.: support@payproglobal.com.
If you still have no success, please contact us directly, and we'll try to solve the issue for you.
Hardware Maintenance and Remote DBA
If you have already read up on our IFS servers, you will have seen that each of our servers comes with the service "Hardware Maintenance and Remote DBA". The reason for this is as follows: