Contact

IBExpert European office

IBExpert Ltd
22 Triq Ir-Rabat
Marsalforn, Iz-Zebbug
MFN 9012
Malta
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CEO: Holger Klemt
Company registered in Malta; Registration no. C 63906
VAT ID no.: MT21670727

IBExpert German office

IBExpert GmbH
Oldenburger Strasse 233
Wardenburg
Germany
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telephone: +49 (0)4407 3148770
Monday to Thursday 8am-4pm, Friday 8am-2pm (CET)
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CEO: Holger Klemt
commercial registry (Handelsregister: AG Oldenburg): HRegNr HRB 211281
VAT ID no.: DE308285764
tax no.: 64/210/05229

IBExpert US office

IBExpert, LLC
202 River Bend CT
Longwood, FL 32779
telephone: 407-288-8070 Monday to Friday 9am-5.30 pm (EST)


Contact Paddle.com

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Alternatively please refer to the following pages:

If you still have no success, please contact us directly, and we'll try to solve the issue for you.


Contact PayPro Global

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Alternatively please contact them directly with any queries regarding your order, invoice, taxation etc.: support@payproglobal.com.

If you still have no success, please contact us directly, and we'll try to solve the issue for you.


I have not received an invoice

As your purchase contract is with our payment processing partner, PayPro Global, you will be invoiced by this company.

If you have any further questions you can contact them directly: https://payproglobal.com/customer-support/


Remote Firebird 4/5 Update Workshop



(German-language version below)

In successful workshops with our customers, we have perfected the solution to all conversion problems to such an extent that we can also implement your requirements quickly and flexibly via online training.

With our experience, we can support you as a user or developer to implement all the necessary steps for a successful upgrade of your Firebird 2.x-based application so that it can also run with Firebird 4 or 5.

We know how to convert your database and create a powerful Firebird 4/5 server configuration with maximum compatibility with your existing application. 

Prepare your database for Firebird 4/5 compatibility

Each server-based object, for example stored procedures, triggers, UDFs etc., is automatically verified and you will receive useful tips on how to prepare your existing Firebird 2.x metadata for later conversion in the production system.

You will also receive an introduction to a new Firebird setup and learn how to install a secondary, newer parallel Firebird server version on your or your customers' database server while the existing installation is still in production.

Even rolling out an automated update to hundreds or thousands of customer installations is possible without any manual installation using our IBExpert OEM technology.

We know what can happen and our setup offers all your customers an automated upgrade. If everything has worked well, they can start working with the new Firebird database server instance.

However, if something unexpected happens, you will receive a detailed log, but the existing setup will still be available. 

This allows you to decide whether a manual setup is required or whether the automated update process needs to be improved.

Test your application for Firebird 4/5 compatibility

The basic workshop lasts approx. 2 days and includes an analysis of the existing system as well as a backup/restore of all required data on the new Firebird server.

To avoid wasting time waiting for the backup/restore, we usually offer our workshops in a 4x4 hour format.

You will be surprised how quickly we can get your application up and running with the new Firebird 4/5 database as the backend. 

Our setup utilises several available compatibility configuration parameters, so that you can continue to enjoy all the benefits of the new Firebird versions and achieve significantly better performance, especially under high load, in multi-user installations.

Further support

Once the conversion is complete, we can also offer customised support to create an IBExpert OEM-based upgrade module, which you can deliver to all your customers with your next update.

If your customers complain about the speed of your software, we can also train your team to use the IBExpert Benchmark, analyse the results and communicate the often very poor results to your customer, who is responsible for the hardware chosen for the Firebird server.

And finally, almost any software can benefit from a thorough examination regarding poor database design and bad SQL statements. 

We can show you how to locate such issues and help you improve the performance of your software.

For an offer, please contact us with the subject "Remote Firebird 4/5 Update Workshop" with a brief description of your current products and your team: register@ibexpert.biz.





Remote Firebird 4/5 Update-Workshop

In erfolgreichen Workshops mit unseren Kunden haben wir die Lösung aller Konvertierungsprobleme soweit perfektioniert, dass wir auch Ihre Anforderungen schnell und flexibel via Online-Schulung umsetzen können.

Mit unserer Erfahrung können wir Sie als Anwender oder Entwickler dabei unterstützen, alle erforderlichen Schritte für ein erfolgreiches Upgrade Ihrer Firebird 2.x-basierten Anwendung umzusetzen, sodass diese auch mit Firebird 4/5 ausgeführt werden kann.

Wir wissen, wie Sie Ihre Datenbank konvertieren müssen, um eine leistungsstarke Firebird 4/5-Serverkonfiguration mit maximaler Kompatibilität mit Ihrer bestehenden Anwendung erstellen.

Bereiten Sie Ihre Datenbank auf die Kompatibilität mit Firebird 4/5 vor

Jedes serverbasierte Objekt, zum Beispiel Stored Procedures, Trigger, UDFs usw., wird automatisch überprüft und Sie erhalten nützliche Hinweise, wie Sie Ihre vorhandenen Firebird 2.x-Metadaten kompatibel für die spätere Konvertierung im Produktionssystem vorbereiten. 

Außerdem erhalten Sie eine Einführung in ein neues Firebird-Setup und erfahren, wie Sie eine sekundäre neuere Firebird-Serverversion auf Ihrem oder dem Datenbankserver Ihrer Kunden parallel installieren, während es sich noch in der Produktion mit der bestehenden Installation befindet.

Selbst die Einführung eines automatisierten Updates auf Hunderten oder Tausenden von Kundeninstallationen ist mithilfe unserer IBExpert OEM-Technologie ohne eine manuelle Installation möglich.

Wir wissen, was passieren kann und unser Setup bietet allen Ihren Kunden ein automatisiertes Upgrade. Wenn alles gut funktioniert hat, können sie mit der neuen Firebird-Datenbankserverinstanz arbeiten.

Sollte jedoch etwas Unerwartetes passieren, erhalten Sie ein detailliertes Protokoll, aber das bestehende Setup ist weiterhin verfügbar.

Somit können Sie entscheiden, ob ein manuelles Setup erforderlich ist oder der automatisierte Update-Prozess verbessert werden muss.

Testen Sie Ihre Anwendung auf Firebird 4/5-Kompatibilität

Der Basis-Workshop dauert ca. 2 Tage und beinhaltet eine Analyse des bestehenden Systems sowie ein Backup/Restore aller erforderlichen Daten auf dem neuen Firebird-Server.

Um Zeitverschwendung beim Warten auf das Backup/Restore zu vermeiden, bieten wir unsere Workshops in der Regel im 4x4-Stunden-Format an.

Sie werden überrascht sein, wie schnell wir Ihre Anwendung mit der neuen Firebird 4/5-Datenbank als Backend zum Laufen bringen.

Unser Setup nutzt mehrere verfügbare Kompatibilitätskonfigurationsparameter, sodass Sie weiterhin alle Vorteile der neuen Firebird-Versionen nutzen und insbesondere bei Mehrbenutzerinstallationen eine deutlich bessere Leistung, insbesondere unter hoher Last, erzielen werden.

Weiterer Support

Sobald die Konvertierung abgeschlossen ist, können wir auch individuelle Unterstützung bei der Erstellung eines IBExpert OEM-basierten Upgrade-Moduls anbieten, das Sie mit Ihrem nächsten Update an alle Ihre Kunden ausliefern können.

Sollten sich Ihre Kunden über die Geschwindigkeit Ihrer Software beschweren, können wir Ihr Team auch im Umgang mit dem IBExpert Benchmark schulen, die Ergebnisse analysieren und die oft sehr schlechten Ergebnisse mit Ihrem Kunden, der für die für den Firebird-Server gewählte Hardware verantwortlich ist, kommunizieren.

Und schließlich kann fast jede Software von einer gründlichen Überprüfung hinsichtlich eines schlechten Datenbankdesigns und fehlerhafter SQL-Anweisungen profitieren.

Wir zeigen Ihnen, wie Sie solche Probleme lokalisieren und helfen Ihnen, die Performance Ihrer Software zu verbessern.

Für ein Angebot kontaktieren Sie uns bitte mit dem Betreff „Remote Firebird 4/5 Update Workshop“ und beschreiben Sie uns kurz Ihre aktuellen Produkte und Ihr Team: sales@ibexpert.biz.




IBExpert Firebird Replication

We implement Firebird technology-based replication for our clients. In our view, the majority of marketed all-in-one replication tools are of limited usefulness and tend to be a waste of time. Only in Firebird 4 is a basic replication integrated, but this still leaves many wishes unfulfilled.

The technology we use has already proven itself in real-world use at hundreds of locations and with databases of up to 500 GB.

Our technology can be used for all Firebird versions from 2.5 onwards and masters partial replication, the rules of which can be determined and adapted by the customer without having to define complicated INI files or GUIs. The implementation is based on Firebird stored procedures and trigger source codes, which allow our customers to extend and adapt them themselves at a later date.

It is important to us that our customers do not have to use software compiled only for this purpose!

We teach the complete process of replication that we implement in such a way that the customer acquires the ability to integrate it into his software, and to initialise and run the corresponding processes (synchronous replication in real time/synchronous replication in near real time/asynchronous replication/master-slave/master-multi-slave/multi-master) himself based on our technology according to his own specifications.

We distinguish whether our system is used, for example, only on one server as a backup, or only at locations in a corporate group, or whether the replication is to be passed on with the customer's own software to hundreds or thousands of end customer installations. Therefore, we always request a brief description of the customer structure and approximate current customer numbers where replication is to be deployed.

Our offer includes not only the replication technology implemented individually by ourselves on the basis of the customer's databases, but also a recommended on-site or remote workshop to impart the complete technology. We grant the right to unlimited distribution to end customers with your own software directly with the order confirmation, without any further complex licensing procedures.

For later extensions or adaptations to newer Firebird versions, we are available as required within the scope of our IBExpert and Firebird Hotline. Unlimited adaptations can also be carried out by the customer.

Enquiries for quotations to sales@ibexpert.biz.
Please provide us with a brief description of your application and, if possible, a metadata-only backup of your database.

What our customers have to say about our replication:
Database conversion from Firebird 2.1 to Firebird 3.0 and implementation of a database replication
"Our brief was to migrate a database of about 150 GB (which originally emerged from BDE (Paradox), migrated to InterBase 6 and later from Firebird 1.0 to 2.1) to Firebird 3 within a short period of time, and construct a replication over a VPN line.
""We contacted IBExpert GmbH, who made us an offer corresponding to our budget..
"Following a detailed analysis of our database by the IBExpert Team, it unfortunately transpired that the estimated costs could not be maintained.
"However, we quickly agreed to take over the necessary database reconstruction ourselves, so that we were back on budget. We received valuable and practical tips from the IBExpert team which facilitated the implementation.
"In order to improve our knowledge regarding Firebird 3 and replication, we visited their Bootcamp in 2017. A great event, due to Mr. Klemt’s competence and extensive knowledge all participants took a lot of information away with them from this event and no question remained unanswered.
"The database rebuild and replication implementation took place over a weekend. We could fully rely on Mr. Klemt, who was available late into the evening and who made a significant contribution to the success of the project. The replication was remotely set up by him and put into operation in the short frame available, so that on Monday the remodeled Firebird 3 database including replication was in production.
"In conclusion, I would like to say that anyone wishing to replicate Firebird or seeking solutions in the database environment is in the best hands with Mr. Klemt; he does not mince words, he is competent, his training and communication is certainly not boring. He has proved to be a fair partner for us."


Uwe Cramer, Intellekta GmbH

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