If you are re-installing and activating IBExpert on a machine, where IBExpert has already been used, you may be asked to enter a Hardware Unlockcode to free up the license.dat.
Please mail register@ibexpert.biz a screenshot of the corresponding window showing the request for the Hardware Unlockcode, and we will generate and mail you a code, which you can use to start IBExpert within the next 24 hours.
When re-registering IBExpert on this computer, as long as the machine code has not changed, you should be able to activate your IBExpert software registration in the usual way (i.e. enter email address, password and click Get Code) without any further problems.
If a new machine code is displayed in the IBExpert Start window, please mail a screenshot of this information to register@ibexpert.biz. Following validation, we will notify you that a further software activation has been made available on your IBExpert Download Center user account.
Read the full documentation here: Hardware Unlockcode