Troubleshooting
If you have problems starting your Server Tools Backup/Restore (for example, when your start hkscc.exe
you can only see a white point instead of a red or green point), take the following simple steps:
- Open a DOS window (
cmd.exe
) as administrator. - Go to the path/directory where
hkIBRS.exe
is located. - Execute the following command:
hkiBRS.exe /INSTALL
. - Then set the service in
hkscc.exe
or in the central services administration to Autostart.