Problems with your database? Need help quickly?
If you are confronted with a damaged or corrupt database we can often offer a rapid solution without even having to come out and analyze the corrupt database on site.
Send a copy of your database (postal address here) compressed as a ZIP or 7Z file, ideally on a USB stick or USB drive. Please ensure as far as possible that individual ZIP files are no larger than 10MB (most ZIP applications allow you to pack into multiple files). If the database is smaller than 50MB, you can mail it to us at: firstname.lastname@example.org.
Alternatively we can provide an FTP upload address if your database is too large to pack and send to us.
Please don't forget to mention which software you are using and which Firebird version is in use.
We will perform a full analysis of your database. For this service we charge a fee of EUR 150.00, which must be paid in advance.
Please note that if you require an emergency short-term database analysis, we will need to invoice an extra 50% surcharge. If you would like to make use of this service, please let us know and we will invoice you EUR 225.00.
We will contact you with a cost estimate before performing any repair work.
In our experience, we can repair the majority of databases.
Any data media supplied will be returned and charged separately if wished.